How to Read your Water Bill
STATEMENT OF ACCOUNT (WATER BILL)
Know more about the different components of your monthly water bill.
2. Metering Information
This section provides basic details about your water meter, and specifies the meter’s reading of your current consumption, which is the basis for all billing charges. Your account’s consumption in the previous three months is also shown here.4. Billing Summary
The breakdown of all charges can be found in this section.
1. Service Information
This section shows your contact information, including the Contract Account Number (CAN) or the unique eight-digit identifier designated to your account to distinguish it from all other accounts. This information must be kept confidential.
3. Bill & Payment History
This shows your recent payment history.5. Reminder
This section contains payment and/or service reminders for customers.1. Service Information
This section shows your contact information, including the Contract Account Number (CAN) or the unique eight-digit identifier designated to your account to distinguish it from all other accounts. This information must be kept confidential.2. Metering Information
This section provides basic details about your water meter, and specifies the meter’s reading of your current consumption, which is the basis for all billing charges. Your account’s consumption in the previous three months is also shown here.3. Bill & Payment History
This shows your recent payment history.4. Billing Summary
The breakdown of all charges can be found in this section.5. Reminder
This section contains payment and/or service reminders for customers.Billing Summary
Basic Charge covers the cost of operating, maintaining, improving and expanding the distribution network, as well as the facilities that bring potable water to customers. It is based on the latest approved tariff schedule.
Transitory Adjustment is an item included in the water bill from November 18, 2021 to December 31, 2022 to prevent a tariff increase following the removal of the Foreign Currency Differential Adjustment (FCDA)—which is a refund of 0.55% for the fourth quarter of 2021—in compliance with the Revised Concession Agreement provisions that there will be no tariff adjustment due to FCDA, and there will be no increase in the Standard Rates for water and sewerage services until December 31, 2022. This item will remain visible up to the January 2023 water bill of customers to cover for their December 2022 consumption.
Environmental Charge is 20% of the Water Charge (Basic Charge plus Transitory Adjustment) applicable to all customers.
Sewerage Charge is 20% of Basic Charge for Commercial and Industrial customers connected to a sewer line. This charge is not levied on Residential and Semi-Business customers, or on Commercial and Industrial customers who are not connected to the sewer line.
Maintenance Service Charge (MSC) covers the maintenance of the water meter, and is based on the size of the installed meter.
Total Current Charges before Taxes is the sum of Basic Charge, Transitory Adjustment, Environmental Charge, and MSC.
Government Taxes consist of the 2% National Franchise Tax, and the Local Franchise Tax implemented by the respective local government units where the Business Area offices of Maynilad are located. This will be remitted to the national and local government (BIR for the National Franchise Tax and LGU for the Local Franchise Tax).
Previous Unpaid Amount pertains to charges billed prior to the billing period, and should be settled immediately together with the current charges to avoid disconnection of the water service.
Total Amount Due is the Total Current Charges plus any Previous Unpaid Amount.
Payment Due Date is the deadline for paying the Total Amount Due.
TARIFFS AND RATES
RATE REBASING
Service information
Metering Information
Average Billing Advisory
This is not part of the usual SOA and will only be available if there is an issue with your water meter, which will prompt us to issue a billing that is based on your average consumption over the past six months.
Bill & Payment History
This shows your recent payment history.
Billing Summary
Reminder
ABOUT RATES REBASING
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